Support

We can help with login, billing, setup, client imports, ETA texts, rebooking reminders, and cancellation.

Paid subscriptions and the billing portal are handled through Creem.

GroomerPilot is software for grooming businesses. We do not provide grooming services directly to pet owners.

For the fastest reply, include your account email, device or browser, the screen you were viewing, and what you were trying to do.

We review most support requests by email during normal business hours.

Locked out? Reset your password.

Questions? Email support@groomerpilot.com. Business address: Zai Shui Yi Fang, Tinghu District, Yancheng, Jiangsu, China.