Contact

Need help with routes, billing, or your account?

Email us for product support, cancellation, refund requests, login help, or route setup questions.

Email support

support@groomerpilot.com

Include your account email, device or browser, and the action you were trying to complete.

Business details

Business name: GroomerPilot
Business address: Zai Shui Yi Fang, Tinghu District, Yancheng, Jiangsu, China
Billing provider: Paid subscriptions and billing portal access are handled through Creem.
Product scope: GroomerPilot is software for grooming businesses, not a consumer booking marketplace or pet care provider.

Reset your password if you cannot access your account.

See the refund policy for duplicate charges, billing errors, or access problems.

Review subscription renewal, cancellation, and product-use terms.